Job Role

Come and join the Love Letchworth Team


Letchworth Garden City BID are looking for a new BID Events Manager.

This is an exciting role for supporting and promoting Letchworth’s diverse range of local retailers and town centre businesses, leading our team in ways to promote our town centre whilst generating additional income and adding value to the BID. This is an outward facing role helping to build strong relationships with Letchworth businesses and be able to advocate their needs and find creative ways of supporting them. This role is diverse and may see the successful applicant being involved in events as diverse as food and drink festivals, Christmas lights switch on, farmers markets and Royal celebration days ensuring a safe and efficient delivery of these and many other events and objectives.


BID Manager

Location: Letchworth Garden City

Job Type: This is a Full Time Contract to 31st March 2024 with a view to the contract becoming permanent following a successful ballot to extend the BID for a further 5-year term.

Hours of Work: Full Time – Based on 37.5 hours per week (additional time may be required to support events at weekends and Bank Holidays).

Holiday: 25 days in addition to statutory Public Holidays (pro-rata).

Salary: Starting at £35k

Purpose of the role

A Business Improvement District (BID) is a business-led and business-funded body formed (via a ballot) to improve a defined commercial area; most of the BID’s defined commercial area covers Letchworth Town Centre. BIDs charge a levy to local businesses in return for providing services over and above the usual local authority provision.

Ultimately the aim of Letchworth BID is to develop projects and support local businesses, and to support and improve Letchworth for business owners,residents and visitors, to make the BID district the best it can be.

Lead the organisation and represent the Letchworth BID at events, promoting its purpose and objectives.

Ensure that the Chair & Executive Directors are briefed on operational activities through regular reporting and attendance of Board/Director meetings.

Ensure project delivery in line with the business plan.

Lead the renewal process of Letchworth BID to a second term 2024-2029.

Lead and manage a small team of three employees ensuring smooth running of events. Hold regular meetings as events progress.  

Develop and implement the BID business plan with a set of targets and KPIs that are regularly reported against.

Ensure performance is in line with approved budgets and cash flow, including providing advice to the Executive Board in setting annual budgets to ensure they are both realistic and deliverable.

Monitor of BID levy collections in line with the North Herts Council agreement.

Build effective and positive relationships with key stakeholders, including but not limited to; 

BID Businesses

BID Board members

Letchworth Heritage Foundation

North Hertfordshire Council

Hertfordshire County Council




Experience of working within public and private sectors. 

Knowledge and understanding of how to promote and advocate business/retail needs with the public and other stakeholders. 

Experience of income generation, business development and/or fundraising.

Competency with Microsoft 365 Packages (Excel, Word, and PowerPoint) and good data management skills

Business planning and monitoring 

Experience of budgeting and financial management.

Project management. 

Excellent communication and leadership 


Confident and articulate, able to quickly build and manage relationships and trust.

Ability to adapt to a changing work environment that requires the balance of multiple tasks and detailed information in a fast-paced setting.

Resourceful and positive.

Innovative and entrepreneurial; able to adopt creative approaches to obstacles and challenges

If you wish to apply for the position, please send your CV and a covering letter to [email protected]